INTERNAL/EXTERNAL AUDITING
The auditing process guarantees an impartial and objective view
and evaluation of on-going courses for the client-companies who
invest resources on personnel training to ensure profitability
and quality of the service.
Internal auditing: At ENTERPRISE we have
implemented a system of internal auditing for our on-going courses in companies which consists in a specialised teacher-trainer periodically
taking over a given class substituting for the habitual tutor and
interviewing and assessing the students regarding their level of
satisfaction with the classes and evaluating their working knowledge of the target language. Afterwards, the teacher trainer in charge
submits a report to our director of studies and we proceed to any
reinforcement or remedial work required.
External auditing: ENTERPRISE also provides the auditing service for companies who
work with other language suppliers but want their in-house training being evaluated or assessed. Again, students are interviewed and
their working knowledge of the target language is tested through
worksheets and dynamic language tasks. A report is then submitted
to the client-company with the final results and recommended course
of action.
